With the rise of Gen Z, new customer journeys are emerging. These consumers have different expectations from other generations—so how can retailers strategize to meet them?
Forrester and Diebold Nixdorf discusses the future of retail and the characteristics of a technology foundation that support this future best, in this Mindshare.
Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.
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