Driven by enduring shifts in consumer habits due to the pandemic, retailers across the region cited operational efficiencies, enhanced customer interactions, and more effective cost management as top priorities.
Using AI-powered Smart Vision tech from Diebold Nixdorf, Intermarché reduced checkout errors and shrink while also boosting efficiency and creating a smoother customer journey.
For the future of retail shopping, enabling mobile journeys is the next step—store-owned personal shopping devices will entice, excite, and engage consumers.
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